Update 2 regarding Novel Coronavirus

In response to COVID-19, Arizona State University transitioned on March 16 from in-person courses to remote learning for the remainder of the semester.

This transition was made possible by the flexibility of our students and their families, the dedication of our staff, the innovative spirit of our faculty, and our technology-enabled campuses.

Please be sure to visit our counselor and college advisor website, where we are posting newsletters and other important updates. In the next few days, we will have a COVID-19 FAQ page on the admission website, which you will also be able to find on the counselor and college advisor website.

Here are some important updates to help you and your students.

You’re invited: virtual counselor update

We'd like to invite you to attend one of our Virtual Counselor Update sessions on March 26 or 31. Here we will provide you with important information regarding next steps for the fall 2020 student enrollment process, how ASU and Admission Services are responding to COVID-19, and resources we have available for you and future Sun Devils.

Orientation programs

  • Students registered for orientations from March 17 through May 9 will attend a virtual experience on the day of their confirmed orientation program, and will receive an email about this transition.
  • Students registered for orientation on May 10 and beyond will have an orientation program on their assigned date virtually or otherwise. We will continue to provide updates about these programs as we work through the fluidity of the COVID-19 challenge, knowing the programming could be very different based on COVID-19 response and development.
  • Students who have paid their deposit, but have not registered for orientation are strongly encouraged to select an orientation program in March or April so they may take advantage of the time they are away from school. Please encourage your students to select an option that works best for them.
  • We have refunded guest fees for all programs that have moved to a virtual orientation.

Virtual orientation experience

Students will be able to participate using a computer, laptop or smartphone. The sessions will all be conducted via Zoom, and we are communicating to students about downloading the app or accessing it via browser. If a student has accessibility concerns or lacks access to a computer, internet or Zoom, please have them contact their admission coordinator online or at 480-965-2880.

Math placement exam

If a student is unable to take the math placement exam due to lack of access to a laptop or internet, their advisor will work with them to get registered.

Immunization records

Students are currently able to attend their orientation program and register for class if they do not have their immunization records on file. There is a temporary removal of the hold on their account that allows them to sign up for classes. The hold will be placed on their account prior to the start of the semester.

Enrollment deposit

Enrollment deposits are due May 1. We know that some students may need additional time, and we will work with students on an individual basis after this date.

Scholarship upgrades

ASU will review students for New American University merit scholarship eligibility and any upgrades after May 1 as long as students send their test scores prior to the first day of classes. We also are in close contact with our partners at ACT and College Board regarding their testing schedules in response to COVID-19.


We are still available to receive and post students’ academic documents. We know that you and your school are still working through responses, and we understand that this is an evolving situation. If you have specific concerns or questions, please reach out to us.

The entire ASU community is activated to help support your students to make the best decisions about their college plans.

Please let us know how we can help you by emailing ASUSchoolRelations@asu.edu or contacting your admission team member.