ASU library

Transcripts

Requesting official transcripts

Request that your official transcript(s) be sent to Admission Services. 

Your official transcripts are certified copies from each high school, college, university or technical school you attended that shows the courses you took, grades you earned, and certificates or degrees you were awarded. Arizona State University requires you to send transcripts from every institution you attended. 

Upon graduation or the completion of the semester, request that your school or schools send a final transcript directly to ASU to determine final university admission status. Official transcripts must be sent directly to  Admission Services at ASU from the issuing institution’s records office either by mail or electronically through a secured transcript service approved by ASU.

  • Transcripts may not be faxed.
  • Transcripts sent via e-mail may be accepted if sent directly from an authorized school official at the issuing institution to ASU at transcripts@asu.edu. If ASU is unable to verify the sender is from the issuing institution the emailed transcript will not be accepted as official.
  • Official transcripts delivered by hand will only be accepted if they are sealed in the original envelope provided by the community college or university and bear the university seal and the signature of the Registrar of the issuing institution.
  • When possible, please include the student’s full name and student number or application number in transcript submissions.
  • Any transcripts submitted by students directly via email are considered unofficial and will not satisfy our official transcript priority task requirement.

Emails sent to transcripts@asu.edu or gradtranscripts@asu.edu must not exceed 35MB total. Any attachments must be in one of these approved file types.

Microsoft Word (.doc or .docx)
Microsoft Excel (.xls or .xlsx)
Image (.jpg .jpeg .gif .png
Adobe PDF (.pdf)
Text (.txt)

If the file size is exceeded and/or the document type is not supported the email will be rejected.

 

Documents not accepted through the transcripts inboxes

NOTE: The transcript inboxes are only for transcripts/mark sheets sent to ASU directly from the sending institution or transcript vendor, English translations of transcripts, degree/graduation certificates and transcript supporting documentation such as school profiles and degree program curriculum sheets. Please do NOT send the following documents to our transcript e-mail addresses (transcripts@asu.edu or gradtranscripts@asu.eduas they will not be added to the student record

  • English Proficiency scores not sent by testing service itself
  • I-20 documents such as bank statements, financial guarantees, passports
  • Letters of recommendation
  • Resumes

For more information on submitting English Proficiency test scores, I-20 or Letters of Recommendation documents, please see the following webpages:

  • Accellion
  • Acclaim / Credly
  • Advanced Secure Technologies
  • Arizona HSE State Tracking and Report System
  • Barracuda
  • BridgeU
  • Cambridge International
  • CDGDC
  • CHESSIC
  • Cialfo
  • CISCO
  • Concourse Global
  • Credential Solutions
  • Digitary
  • Docswallet
  • Elmira College
  • Escript
  • eTranscript California
  • George Brown College
  • Greenlight
  • Kiteworks
  • LinShare
  • LiquidFiles
  • MaiaLearning
  • MyeQuals
  • Nanyang Technological University Singapore
  • National Archives at Riverside
  • National Student Clearinghouse
  • Naviance
  • Overgrad
  • Parchment
  • Proofpoint
  • Scoir
  • Scribbles Software
  • SendThisFile
  • Serv-U
  • SPEEDE
  • Transcripts Plus
  • Truecopy
  • Unifrog
  • Univariety
  • University of Edinburgh
  • Virtru
  • Vitnemalsportalen
  • XAP
  • ZIX

 

  • For transcripts sent through a secured transcript service, please select Arizona State University from the vendor’s dropdown list to ensure the transcript is routed to the correct place.  If an email address is requested you can route to transcripts@asu.edu or for graduate applicants to gradtranscripts@asu.edu. Please note that transcripts sent by students to transcripts@asu.edu or gradtranscripts@asu.edu will not be accepted as official. These addresses are only for transcripts received from secured and approved transcript services.

International Transcript/Degree Certificate

* Note: List is subject to change.

Important: If you email a copy of your degree certificate, please only email the degree certificate. Do not include copies of transcripts. Transcripts will not be accepted as official if sent by you and will delay processing of your degree certificate. The transcripts@asu.edu and gradtranscripts@asu.edu email addresses are for receipt of transcripts from vendors and institutions and copies of degree certificates from students. This inbox does not respond to general questions. Questions should be routed to your admission representative.


High school transcripts from the United States

Official transcripts must be sent directly to Admission Services at ASU from the issuing institution’s records office either by mail or electronically. Domestic high school transcripts delivered by hand will only be accepted if they are sealed in the original envelope provided by the high school. High school transcripts must show courses, grades, GPA and date of graduation. Sealed official high school transcripts can be sent in the mail or dropped off at the Admission Services customer service counter on the first floor in the Student Services Building, window 5, on the Tempe campus.


Community college or university transcripts from the United States

An official college transcript must be in a sealed envelope sent directly from the issuing institution’s records office either by mail or electronically. Transcripts delivered by hand will only be accepted if they are sealed in the original envelope provided by the community college or university.


International transcripts and exam results

Graduate applicants: official, original or authenticated transcripts from every college or university from which you earned a comparable credential to a U.S. bachelor’s degree or higher must be sent to ASU in the original language and accompanied by an English translation (if the original document was not issued in English).

Undergraduate applicants: official, original or authenticated transcripts and exam results from every secondary or higher-secondary school (grades 9-12) and transcripts from any college or university attended must be sent to ASU in the original language and accompanied by an English translation (if the original document was not issued in English).

Request transcripts from each international educational institution you attended and exam boards from which you have official results. Official transcripts must be mailed or sent directly from the issuing institution’s records office electronically, and must include a certified English translation of all documents not issued in English. ASU will accept transcripts sent as email attachments if the email can be verified as coming from an authorized school official at the sending institution.

If your school(s) cannot send them directly to ASU, you may send them yourself, making sure they meet one of the following requirements:

  • Original academic credentials issued by the registrar of the institution attended, bearing the original raised or colored seal of the institution and the signature of the institution’s registrar, academic official or recognized international organization.
  • Photocopies of academic credentials that have been verified as true copies of the original by a responsible official of the institution attended or by an education representative of the country’s government or embassy. Each page must bear the verifying official’s signature and stamp.
  • Photocopies of academic credentials that have been certified by a recognized international educational organization, such as EducationUSA, the U.S. Educational Foundation, AMIDEAST or the Institute for International Education.
  • Photocopies of an international high school academic credential that has been verified as official by a recognized US high school.

ASU recommends that you have your international transcripts sent to ASU directly from the issuing institution, utilize a secured transcript service (where available), or obtain an attested copy of the transcript (where possible). Sending your only original copy to ASU should be the last option.

  • We recommend students sending documents from abroad use FedEx or DHL in order to obtain a tracking number. If possible, include your ASU student ID number and name written on each page of the transcript(s) you send.
  • Any document ASU receives becomes property of ASU and will not be returned to you, unless it is a situation where another copy cannot be obtained.
  • Photocopies certified by a notary public are not official and will not be accepted. Scanned copies are also not accepted in lieu of original official academic documents. 

Transcripts can be sent by mail to the following locations:

Regular Mail 
Admission Services Applicant Processing 
Arizona State University
PO Box 871004
Tempe AZ 85287-1004

FedEx, DHL (any sender who will not send to a P.O. Box)
Arizona State University
Admission Services Applicant Processing
1150 East University Drive Building C, Room 226
Tempe, AZ 85281 


International transcript translations

Transcripts and degree certificates not issued in English require submission of an English translation in addition to the original language documents. Translations must be literal, complete versions of the originals and must be translated by one of the following:

The translation does not take the place of submitting official academic records in the original language. The translation is in addition to the official academic record. Translations may not be completed by the student. Translations certified by a notary public are not acceptable. 

You may not complete your own translation. Please have the translation service mail the official translation to ASU. Translations may also be emailed to transcripts@asu.edu by the translation service.

Note: some third party evaluation agencies are also members of American Translators Association and provide both translation and credential evaluation services. If using a third party evaluation agency for translation services, be sure you are requesting a literal translation. A literal translation is an exact translation of the document (including notation of seals, signatures, etc). Credential Evaluation reports will have grade and credit conversions and interpretation of the document and are not literal translations.

To request a return of your original documents (only in cases where another copy is unable to be obtained) use the eShipGlobal service to have your document(s) express mailed to you through FedEx, DHL, or UPS at your own expense. To do so, visit https://study.eshipglobal.com (do not visit FedEx, DHL, or UPS sites directly). You will be required to create a user name and password to set up an eShipGlobal account. To request shipment, you will need your ASU ID number, mailing address, e-mail address, phone number, and payment information. 

After creating your eShipGlobal account. Follow the steps below to create your shipping label. 

  1. Get Started: Click on the ‘get started’ link on the home page and select ‘receive documents from university’. 

  2. Choose University: Proceed to the university selection and choose Arizona State University-All Locations. You will see two options. One for Intl Students and Scholars Center and one for Admission Services. Be sure to select Admission Services’ or your request will not be able to be fulfilled. 

  3. Confirm Address: Next page requests for you to enter your shipping details. There will be a drop down on this page for type of document. Select documents/transcripts.

  4. Select Carrier: You will see a list of carriers that deliver to your area and the cost for delivery. Select the carrier and option you prefer. 

  5. Confirm Payment: You will see a page requesting your payment information. The payment options for your country will be listed. Options may include one or more of the following: credit/debit, wire transfer, or paypal. 

If you have questions about how to use this service, review the Help section of the eShipGlobal website or e-mail support@eshipglobal.com

Once you have requested the shipment, please allow up to one month for return of your documents. Admission Services will review your request and if the request can be fulfilled you will receive an email from eShipGlobal to track your return. 

If a request for return is not made within 60 days of receipt of your documents, we cannot guarantee that we will still have the documents to return. We regularly purge all physical documents after scanning. Email transcriptreturn@asu.edu with questions.


Applicants with Credentials from India

If you have secondary or postsecondary study from India, you should have your credentials verified through Truecopy and Truecopy will send to ASU electronically through Parchment.

You can begin your order at http://www.electronictranscripts.com/about-us.php#etquery


Applicants with Credentials from China- Required Documents

Junior Secondary (初中生)

  1. Official transcript for grade 9 (初三成绩单) sent directly to ASU from issuing institution

General Senior Secondary ( 普通高中生)

  1. Official Transcript (高中成绩单) sent directly to ASU from issuing institution

  2. Official Verification report ( 认证报告 ) from CHSI* (学信网) for:

    1. Secondary School Graduation Certificate (高中毕业证书)

      1. You can begin your order at https://www.chsi.com.cn/en/help/howtoapply_p_en.jsp. Your order will be sent electronically to ASU through Parchment. 

  3. Graduation Certificate (高中毕业证书) (photocopy or scan sent to transcripts@asu.edu)

Vocational Secondary (中职/中专生)

  1. Official transcript (高中成绩单)  sent directly to ASU from issuing institution

  2. Graduation Certificate (毕业证书) (photocopy or scan sent to transcripts@asu.edu)

*CHSI: China Higher Education Student Information website is maintained by the Center for Student Services and Development (CSSD), Ministry of Education, P.R. China, CHSI is the only MOE-designed website for qualification verifications.

Zhuanke (专科) Required Document

  1. Official Verification Report

    1. CHSI* verification for zhuanke Graduation Certificate (学信网:学历在线验证报告或学历认证报)

    2. CHSI* verification for zhuanke Official Transcript (学信网:成绩验证报 )

      1. Your fulfilled order will be sent to ASU electronically through Parchment. Please request English language version. You can begin your order at https://www.chsi.com.cn/en/help/howtoapply_p_en.jsp

  2. Graduation Certificate (毕业证书) (photocopy or scan sent to transcripts@asu.edu)

  3. Official Transcript (成绩单) (photocopy or scan sent to transcripts@asu.edu if you have CHSI* send reports otherwise official sent directly to ASU by issuing institution)

Benke or higher ( 本科及以上学历 ) Required Documents

  1.  Official Verification Report ( 认证报告 )

    1. CHSI* verification report for each degree certificate earned (学信网:学位在线验证报告或学位认证报). 

    2. CHSI* verification for each Official transcript (学信网:成绩验证报).

      1. Your fulfilled order will be sent to ASU electronically through Parchment. Please request English language version. You can begin your order at https://www.chsi.com.cn/en/help/howtoapply_p_en.jsp

    3. Graduation Certificate (毕业证书) (photocopy or scan sent to gradtranscripts@asu.edu)

    4. Degree Certificate (学位证书) (photocopy or scan sent to gradtranscripts@asu.edu)

    5. Official Transcript (成绩单) (photocopy or scan sent to gradtranscripts@asu.edu  if you have CHSI* verification reports sent otherwise official transcripts should be sent directly to ASU by issuing institution)

    6. *CHSI: China Higher Education Student Information website is maintained by the Center for Student Services and Development (CSSD), Ministry of Education, P.R. China, CHSI is the only MOE-designed website for qualification verifications.

China Higher Education Student Information (CHSI: 学信网)

Center for Student Services and Development, Ministry of Education, P.R. China (CSSD: 学生发展中心)